Globeron CO-001: IT infrastructure assessment service

The IT infrastructure assessment service is an advise of potential bottlenecks in your IT infrastructure. The deliverable is a presentation and  report with the recommendation what can be done to avoid those potential bottlenecks and to be ready for future services.

IT infrastructure

The following IT infrastructure components and configurations are important to keep your business healthy:

• Network equipment
• Computer systems
• Storage devices
• Applications
• IT management systems
• Telecom equipment
• Data Center environments

Information gathering

Consultants gather information about your infrastructure components in order to understand how these components are connected together (systems, network, storage, etc.). This is needed to understand which path the services (applications, websites, etc.) follow, as they run on top of the infrastructure.

During the assessment process, consultants will look into the following aspects:

High availability

External and internal customers expect that your services are available all the time. It is important that the underlying IT infrastructure is high available.

Redundancy

Single points of failure are not acceptable for mission critical services. Consultants will investigate how the different components work together (power, network, systems, storage, applications).

International availability

Business to business is growing in the international market, more and more customers, employees and suppliers are connected to your IT infrastructure. These clients can be anywhere in the world and they require to access your services 24 hours a day.

IT Management

Constant monitoring and management of your business critical infrastructure is of utmost importance in order to ensure that your services are available to your customers around the clock. When issues arise they should be identified quickly so that the problem can be rectified before they impact customer satisfaction.

Security

Your customers expect that the services you provide are secure. It is also important that the underlying IT infrastructure is secure, so that data is not compromised via these layers. Especially for international services also hackers are 24 hours available.